F.A.Q.

General information

1
What are the main principles of your work?
To get well-rounded information visit How It Works page of our site.
2
How to make an order?
Simple as it is: click on the Order Now button and you will be redirected to the order form. Fill it out and provide payment. Or you can make it by contacting the Support team by any means of communication convenient for you: over the phone, e-mail or live chat.
3
How to complete the order form?
Our well-thought-out order form requires three stages of filling that enables you to give all details about the paper. Firstly, you will have to provide info about paper type, difficulty, subject, number of pages and sources. After that you will get exact price of your paper and leave contact information so our administration representative can keep in touch with you.
4
Are there any discounts?
Check out our Pricing policy – we try to make our service wallet-friendly and care about our customers. That is why our loyal customers can expect discounts, plus it is possible to get a discount on voluminous orders. Contact our Support team to find out what discount you can get.
5
How to upload files?
1) Log in to your account and upload files to the order
2) Contact our Support team and send an e-mail – this way is preferable as members of Support team will contact the writer faster
6
Is it possible to specify peculiar source that has to be used in the paper?
Our writers are specialists in specific fields of study and have access to the most specialized databases with various resources for writing. For the most part they will find the source you need, if not, we will notify you immediately to decide how to solve the issue.
7
How to find out the status of the order
Contact our Support team and they will inform you about how things are going with your order within the shortest time possible.

ORDER COMPLETION

1
What if I’m not happy with the quality of my paper?
Every paper passes through several stages of check: anti-plagiarism, editing and proofreading. Still, if you are not satisfied with it for some reason, you tell it to the writer and he or she will revise it for free. Following the Revision policy you can do that within 5 days after delivering a paper for you plus the changes you need to make should not violate the previous instructions.
2
Is it possible to make changes to the order?
Contact your writer or members of Support team and we will see what we can do.
3
How long does it take to complete an order?
Professionalism and experience of our writers enable them to craft papers really quickly. That is why we can complete papers within hours and without a doubt we will be able to meet your deadline.
4
How do you deliver papers?
Once your paper is finished we will send you an e-mail with it and upload it to the account.
5
What do your editors and proofreaders do?
These experts scrutinously check writing for any typo or error, and correctness of the arrangement. If you order editing of your own paper, they will also check the paper for weak and strong points and will help you highlight strong points and improve weak ones.

WRITER INFORMATION

1
Who writes papers?
Our team of writers consists of native English speakers with grounded knowledge of certain fields of study. Plus, they write papers that belong to their subject only.
2
Are they qualified?
Our writers are degree holders and we hire mostly graduates from prestigious universities. More than that, many our writers are former lecturers and admissions officers – they know what professors expect from your papers.
3
Can I communicate with a writer directly?
Of course, you can, moreover, we encourage it! It is one of the guarantees that you will get exactly what you need from the word go.

PAYMENT, PLAGIARISM AND POLICIES

1
What about Money back guarantee?
You will get your money back in case of order cancellation. Plus, any case is thoroughly examined and within 14 days we will return your money in case of order violation.
2
When are the paper revised?
We will polish your paper to perfection for free until you are satisfied with it. Bring into notice that you can ask for free revision during 5 days after the delivery of the paper. To make our Revision policy clearer, contact our Support team.
3
Are the papers original?
Yes, we guarantee that. We can attach a plagiarism report to your order if requested.
4
Is it confidential?
We strongly protect and never share sensitive information of our customers with the third party.
5
Is my payment secure?
We use protected payment systems only that guarantee security of the personal and payment information.
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